Terms of Use

Please review the terms governing Walcars self-drive rentals. By making a reservation, signing a rental agreement, making payment, or taking possession of a vehicle, you agree to the terms outlined below.

Walcars Self-Drive Car Rental Terms of Use

("Terms")

Effective Date: 01 August 2026

Version: 1.0

1. Introduction and Acceptance of Terms

These Terms of Use ("Terms") govern the self-drive rental of motor vehicles ("Vehicle" or "Vehicles") owned by or leased to WALCARS LIMITED (trading as "[WALCARS]", "we", "us", or "the Company") to any individual who hires a Vehicle ("Customer", "Renter", "you", or "your").
By submitting a booking request, signing a rental agreement, making payment, or taking possession of a Vehicle, you acknowledge that you have read, understood, and agree to be bound by these Terms, together with any rental agreement, booking confirmation, and vehicle handover/inspection form executed in respect of the specific rental (collectively, the "Agreement").
If any specific rental agreement or booking confirmation contains terms that conflict with these Terms, the terms of the specific rental agreement shall prevail only to the extent of the conflict, and all other provisions of these Terms shall continue to apply.
If you do not agree to these Terms, you must not proceed with the booking or take possession of any Vehicle.

2. Definitions

"Rental Period" means the agreed period, commencing at the agreed pick-up date and time and ending at the agreed drop-off date and time, as stated in the booking confirmation or rental agreement.
"Security Deposit" means the sum of One Hundred Thousand Naira (₦100,000) or such other sum as may be stated in the rental agreement, held by the Company as security for the performance of the Customer's obligations under these Terms.
"Collision" means direct physical impact damage to the Vehicle arising from contact with another vehicle, object, or structure, and does not include theft, vandalism, fire, flood, weather events, or damage arising from the reckless, negligent, or improper use of the Vehicle by the Customer.
"Reckless Use" means the operation of the Vehicle in a manner that violates applicable traffic laws, exceeds safe or recommended limits, or otherwise disregards the safety of persons or property, including but not limited to speeding, driving under the influence of alcohol or drugs, off-road use, overloading, or use for purposes prohibited under these Terms.
"Tracker" means the GPS or telematics tracking device installed in the vehicleVehicle by the Company.

3. Eligibility and Driver Requirements

The Customer must be at least 21 (twenty one) years of age, or such other minimum age as the Company may specify at the point of booking.
Nigerian nationals and residents must possess a valid, current, and unexpired driver's licence issued by the Federal Road Safety Corps (FRSC) authorising the Customer to drive the class of vehicle being rented within Nigeria.
Where the Customer is not a Nigerian national, the Customer must, in addition to a valid driver's licence recognised for use in Nigeria (including an International Driving Permit, where applicable), possess all other documents legally required to enable them to drive in Nigeria, including but not limited to a valid international passport, a valid Nigerian visa or residence permit (where applicable), and any other document or permit required by Nigerian law or by any competent authority. It is the sole responsibility of the Customer to ascertain and satisfy all such legal requirements prior to renting or driving the Vehicle.
The Company reserves the right to request and verify the Customer's driver's licence, identification documents, and any other document reasonably required to confirm the Customer's eligibility to drive, and may decline to release a Vehicle where it is not satisfied as to the Customer's eligibility.
The Customer warrants that they are physically and mentally fit to drive, are not under the influence of alcohol, drugs, or any substance impairing their ability to drive, and do not suffer from any condition that would make it unsafe or unlawful for them to operate a motor vehicle.
Only the Customer named on the rental agreement (and any additional authorised driver expressly approved in writing by the Company) may drive the Vehicle. Permitting any unauthorised person to drive the Vehicle is a material breach of these Terms and voids any insurance cover provided under Clause 6.

4. Insurance

The Customer is required to purchase insurance cover from the Company as part of the rental transaction. The cost of the insurance shall be as stated in the rental agreement or booking confirmation.

The insurance cover provided by the Company covers Collision only. For the avoidance of doubt, the insurance does NOT cover:

(a) theft or attempted theft of the Vehicle or its parts, accessories, or contents;
(b) damage arising from the Reckless Use of the Vehicle by the Customer; or
(c) any other loss, damage, cost, or liability not directly resulting from a Collision, where such Collision does not itself arise from the Reckless Use of the Vehicle by the Customer.

Where any loss or damage is excluded from cover under Clause 4.2, the Customer shall be solely and fully liable for the cost of repair, replacement, or any other loss suffered by the Company as a result, in accordance with Clause 9.
The Company reserves the right to determine, acting reasonably and based on available evidence (including Tracker data, inspection reports, witness accounts, and law enforcement reports), whether a loss or damage qualifies as a Collision within the meaning of these Terms and whether it arose from Reckless Use.
Nothing in this Clause 4 relieves the Customer of any statutory third-party motor insurance obligation imposed on drivers under Nigerian law, and the Company's insurance cover is without prejudice to any such statutory requirement.

5. Law Enforcement, Traffic Offences, and Impoundment

The Customer shall be solely responsible for interfacing and dealing with the Nigeria Police Force, FRSC, VIO, LASTMA, or any other law enforcement, traffic, or regulatory agency in connection with the use of the Vehicle during the Rental Period.
The Customer shall be solely responsible for any fine, penalty, levy, or sanction imposed in connection with any traffic or other offence arising from the use of the Vehicle during the Rental Period, and shall reimburse the Company for any such sum paid or incurred by the Company, together with a reasonable administrative fee.
Where the Vehicle is impounded, seized, or detained by any law enforcement or regulatory agency for any reason connected with the Customer's use of the Vehicle, the Customer shall, at their own cost and expense, immediately take all steps necessary to secure the prompt release of the Vehicle and shall ensure its speedy return to the Company.
Where, however, the Vehicle is impounded, seized, or detained for a reason directly and unarguably attributable to the fault of the Company (such as expired vehicle particulars, roadworthiness documentation, or other compliance failure solely within the Company's control), the Company shall be responsible for securing the release of the Vehicle and shall bear the associated cost.
The Customer shall notify the Company without delay upon becoming aware that the Vehicle has been impounded, seized, involved in an accident, or is otherwise the subject of any law enforcement action, and shall cooperate fully with the Company in resolving the matter.

6. Vehicle Tracking

All Vehicles are fitted with a Tracker. By renting a Vehicle, the Customer consents to the Company monitoring the location, speed, and usage of the Vehicle during the Rental Period for purposes of security, recovery, insurance claims, fleet management, and verification of compliance with these Terms.
The Customer shall not tamper with, disable, remove, obstruct, or interfere with the Tracker in any way. Any attempt to do so shall be treated as a material breach of these Terms and may result in immediate termination of the rental, forfeiture of the Security Deposit, and further legal action.
Data obtained from the Tracker may be used by the Company as evidence in determining liability for traffic offences, accidents, impoundment, Reckless Use, unauthorised use, or breach of the geographic or usage restrictions set out in these Terms.

7. Rental Period, Pick-Up, and Return

The rental of the Vehicle is strictly for the Rental Period agreed at the point of booking. Time is of the essence in respect of pick-up and drop-off obligations under these Terms.
Unless the Company expressly agrees otherwise in writing, the latest permitted drop-off time for any booking is 2:00 PM local time, and the Customer shall not select, expect, or rely upon any drop-off time later than 2:00 PM.
Where the Customer arrives late to collect the Vehicle, the Customer shall not be entitled to any extension of the Rental Period or any corresponding extra time, and the Rental Period shall end at the originally agreed time regardless of the actual (late) time of pick-up.
Where the Customer returns the Vehicle later than the agreed drop-off time, the Customer shall be liable to pay a late return charge equivalent to the full rental charge otherwise payable for the Rental Period, in addition to any other charge or remedy available to the Company. This charge accrues irrespective of the length of the delay, save where the Company, in its sole discretion, agrees otherwise in writing in advance.
Any request to extend the Rental Period must be made to, and expressly approved by, the Company prior to the expiration of the then-current Rental Period. Unapproved retention of the Vehicle beyond the agreed drop-off time may, in addition to the charge in Clause 7.3, be treated by the Company as unauthorised use of the Vehicle.

8. Vehicle Condition, Inspection, and Security Deposit

The Customer shall, at the commencement of the Rental Period, inspect the Vehicle jointly with a representative of the Company, and a handover/inspection form recording the condition, mileage, fuel level, and any existing damage to the Vehicle shall be completed and signed by both parties.
The Customer shall return the Vehicle in exactly the same condition as it was at the commencement of the Rental Period, fair wear and tear excepted, and with the same fuel level recorded at pick-up (save as otherwise agreed).
A Security Deposit of One Hundred Thousand Naira (₦100,000) shall be paid by the Customer prior to the release of the Vehicle. The Security Deposit shall be refunded to the Customer following the return of the Vehicle, subject to a thorough inspection of the Vehicle by the Company to confirm that it is in the same condition as at pick-up (fair wear and tear excepted) and that no charges, fines, or other sums are outstanding under these Terms.
Where the inspection reveals damage, loss, missing items, excess dirt requiring valeting, or any other issue not attributable to fair wear and tear, the Company shall be entitled to deduct the cost of rectifying such issue from the Security Deposit, and where the cost exceeds the Security Deposit, to recover the balance from the Customer in accordance with Clause 9 hereunder.
Where no deduction is required, the Security Deposit (or balance thereof) shall be refunded to the Customer within three (3) business days of the completion of the post-rental inspection, using the same payment method used by the Customer to make payment, unless otherwise agreed.
"Fair wear and tear" refers only to the ordinary and expected deterioration of a vehicle from normal, careful use, and does not include any damage, however minor, arising from misuse, negligence, or Reckless Use.

9. Liability for Loss or Damage

Save to the extent expressly covered under the insurance described in Clause 4, any loss, theft, damage, or other mishap suffered by, or in connection with, the Vehicle during the Rental Period shall be solely borne by the Customer, including the full cost of repair or, where the Company reasonably determines the Vehicle to be a total loss, the current market replacement value of the Vehicle.
The Customer's liability under this Clause 9 is in addition to, and not in substitution for, the Customer's obligation to pay any late return charges, traffic fines, impoundment-related costs, or other sums due under these Terms.
The Company shall be entitled to recover any sums due under this Clause 9 first from the Security Deposit, and thereafter directly from the Customer, including by way of legal action where necessary.

10. Prohibited Uses

The Customer shall not use the Vehicle, and shall not permit the Vehicle to be used, for any commercial purpose, including but not limited to:

Ridesharing or e-hailing services of any kind (including but not limited to Uber, Bolt, InDriver, or similar platforms);
Driving lessons or instruction of any kind;
Transportation of goods or passengers for hire or reward;
Any other commercial, business, or income-generating activity not expressly authorised in writing by the Company.

The Customer shall not use the Vehicle to:

(a) carry passengers or property for hire;
(b) tow or push any vehicle or object;
(c) transport hazardous, illegal, or prohibited substances or goods;
(d) participate in any race, rally, contest, or off-road driving;
(e) drive outside Nigeria without the Company's prior written consent; or
(f) commit or facilitate any unlawful act.

Breach of this Clause 10 is a fundamental breach of these Terms entitling the Company, at its sole discretion, to immediately terminate the rental, repossess the Vehicle, forfeit the Security Deposit in full, and pursue such civil and/or criminal action against the Customer as the Company considers appropriate, without prejudice to any other right or remedy available to the Company.

11. Smoking Prohibition

Smoking of any substance (including cigarettes, cigars, shisha, and any other tobacco or non-tobacco substance) inside the Vehicle is strictly and absolutely prohibited at all times during the Rental Period.
Where the Company observes reasonable evidence of smoking having taken place inside the Vehicle, including but not limited to smoke odour, ash, burn marks, cigarette butts, or residue, the Customer's Security Deposit shall be immediately and fully forfeited, without prejudice to the Company's right to recover any further cost of cleaning, deodorising, or repairing the Vehicle where such cost exceeds the Security Deposit.
The Company reserves the right to report the Customer to the Nigeria Police Force or any other relevant law enforcement or regulatory agency where it reasonably believes that smoking or the use of any illegal substance has taken place inside the Vehicle, and to take such further civil or criminal action as it deems fit.

12. Fuel Policy

Except as otherwise agreed, the Vehicle shall be provided with a specified fuel level and must be returned with the same fuel level. Where the Vehicle is returned with less fuel than recorded at pick-up, the Company shall charge the Customer for the shortfall, together with a reasonable refuelling service fee.

13. Accidents and Breakdowns

In the event of an accident, breakdown, or mechanical fault, the Customer shall immediately:

(a) ensure the safety of all persons;
(b) notify the Company without delay;
(c) where applicable, notify the Nigeria Police Force or FRSC and obtain a police/accident report; and
(d) not admit liability, negotiate, or make any settlement with any third party without the Company's prior written consent.

The Customer shall not attempt to repair the Vehicle or authorise any third party to do so without the Company's prior written consent, save where necessary to prevent further damage or to ensure safety.

14. Indemnity

The Customer shall indemnify and hold harmless [Walcars], its officers, employees, and agents from and against any claim, loss, liability, damage, fine, cost, or expense (including legal costs) arising out of or in connection with the Customer's use of the Vehicle, breach of these Terms, or any act or omission of the Customer or any person permitted by the Customer to use the Vehicle, save to the extent caused by the negligence or wilful default of the Company.

15. Payment and Charges

All rental charges, insurance charges, the Security Deposit, and any other applicable fees must be paid in full prior to the release of the Vehicle, except as otherwise agreed in writing.
The Company reserves the right to charge the Customer's registered payment card or deduct from the Security Deposit any sum properly due under these Terms, including late return charges, fines, cleaning fees, and repair costs, upon reasonable notice to the Customer.

16. Suspension and Termination

The Company may suspend or terminate a rental with immediate effect, and repossess the Vehicle, where the Customer breaches any material term of these Terms, provides false information, or where the Company reasonably believes the Vehicle is at risk of damage, loss, or misuse.
Termination of a rental under this Clause 16 shall not affect any right or remedy that may have accrued to the Company as at the date of termination.

17. Data Protection and Privacy

Walcars collects and processes the Customer's personal data (including identification documents, driver's licence details, contact information, payment information, and Tracker/location data) in accordance with its Privacy Policy and the Nigeria Data Protection Act 2023 and its subsidiary regulations.
By agreeing to these Terms, the Customer consents to the collection, use, storage, and, where necessary, disclosure of their personal data for purposes connected with the rental, including verification of eligibility, insurance claims, recovery of sums due, compliance with law enforcement requests, and fraud prevention.

The Company shall not sell the Customer's personal data to third parties and shall implement reasonable technical and organisational measures to protect such data, in accordance with its Privacy Policy, which is incorporated into these Terms by reference and available at the Privacy Policy page.

18. Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond its reasonable control, including but not limited to acts of God, fire, flood, riot, civil unrest, government action, strike, or failure of public infrastructure.

19. Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable to the Customer or any third party for any indirect, incidental, or consequential loss (including loss of business, profit, or opportunity) arising from or in connection with the rental of a Vehicle.
Nothing in these Terms shall exclude or limit the Company's liability for death or personal injury caused by the Company's negligence, fraud, or any other liability that cannot be excluded or limited under Nigerian law.

20. Amendment of Terms

The Company reserves the right to amend these Terms from time to time. The version of these Terms in force at the time a rental agreement is executed shall govern that rental, save that the Company may apply updated safety, insurance, or regulatory-compliance provisions with immediate effect where required by law.

21. General Provisions

Entire Agreement: These Terms, together with the applicable rental agreement, booking confirmation, and handover/inspection form, constitute the entire agreement between the Customer and the Company in respect of the rental, and supersede all prior discussions, representations, or agreements, whether oral or written.
Severability: If any provision of these Terms is held by a court or tribunal of competent jurisdiction to be invalid or unenforceable, such provision shall be severed and the remaining provisions shall continue in full force and effect.
No Waiver: No failure or delay by the Company in exercising any right under these Terms shall operate as a waiver of that right.
Assignment: The Customer may not assign, transfer, or sublet the benefit of the rental agreement without the prior written consent of the Company. The Company may assign or transfer its rights and obligations under these Terms without the Customer's consent.
Notices: Any notice required under these Terms shall be in writing and delivered by email or such other means as the parties may agree, to the contact details provided at the time of booking.

22. Governing Law and Dispute Resolution

These Terms shall be governed by, and construed in accordance with, the laws of the Federal Republic of Nigeria.
The parties shall in the first instance attempt to resolve any dispute arising out of or in connection with these Terms amicably through good-faith negotiation.
Where a dispute is not resolved within thirty (30) days of being raised, either party may refer the dispute to arbitration in accordance with the Arbitration and Mediation Act 2023, seated in [Lagos], Nigeria, before a sole arbitrator to be agreed by the parties or, failing agreement, appointed in accordance with the rules of the Act.
Nothing in this Clause 22 shall prevent either party from seeking urgent injunctive or interim relief from a court of competent jurisdiction in Nigeria.

23. Acknowledgement

By proceeding with a booking, signing the rental agreement, or taking possession of a Vehicle, the Customer confirms that they have read, understood, and agree to be bound by these Terms of Use in their entirety.

24. Contact Us

If you have any questions about these Terms, please contact us at:

Walcars Limited

Email: walcarsinc@gmail.com

Address: 3 Taiwo street Magboro, Ogun State